Online Shopping Frequently Asked Questions
- Secure online payment with credit card via SQUARE
- Direct Bank Deposit
- Free delivery/pick-up in local area. Please note if you are entitled to free delivery/pick-up the cost of postage will be removed from your order AFTER you have entered your address.
Suburbs covered by local area included: Blaxland, Blaxland East, Cambridge Gardens, Cambridge Park, Cranebrook, Emu Heights, Emu Plains, Glenmore Park, Jamisontown, Kingswood, Lapstone, Leonay, Mount Riverview, Orchard Hills, Penrith, Penrith South, Regentville, South Penrith, Werrington, Werrington County, Werrington Downs
2. Deliveries elsewhere in Australia are at a flat rate of $9.95 via Australia Post for up to a 3kg weight. Orders over 3kg will be by negotiation.
We will provide a refund or exchange for any product delivered to you if damaged or faulty. Claims must be made within fourteen (14) days for replacement or refund. We will not exchange or refund for change of mind. If you are uncertain about a particular product please visit us at our next market location to see the product firsthand before purchase. The customer shall notify Australian Friends of Tandaza Inc. of their intention to return any product prior to its return. Please email us at contact us here quoting your invoice number and reasons for returning the goods. You will then be notified of arrangements for its return. Cost of returns will be at the expense of the customer.